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TERMS & CONDITIONS

CUSTOMER CARE

Moo Nectar is committed to providing exceptional customer care. We believe in transparency and aim to build trust with our customers. Our customer care policy is designed to address any queries or concerns you may have. Whether it's about our products, orders, or general inquiries, we are here to assist you. We want you to buy with confidence and know that we are always available to help.
We understand the importance of clear communication. If there's anything you'd like to know about our policies or if you need assistance, please don't hesitate to reach out. Your satisfaction is our priority.

MOO NECTAR LLC - Terms and Conditions

Welcome to MOO NECTAR LLC. By accessing or using our website and services, you agree to be bound by the following terms and conditions, which govern your use of this site and any transactions made through it. Please read these Terms and Conditions carefully before using our site. If you do not agree to these terms, please refrain from using our website.

1. General Information

These Terms and Conditions (the "Agreement") apply to your use of www.summerstallowco.com (the "Website") and any related services provided by MOO NECTAR LLC ("we," "us," or "our"). We reserve the right to change, modify, or revise these Terms at any time without prior notice. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.

2. Use of Website

You agree to use the Website solely for lawful purposes and in accordance with the terms outlined in this Agreement. You must not use the Website:

  • In any way that violates any applicable local, national, or international law or regulation.

  • For any fraudulent purpose or activity, including impersonating another person or entity.

  • To upload or transmit harmful or unlawful material, including viruses, malware, or any other malicious code.

We reserve the right to restrict or terminate access to the Website if we believe there has been a violation of these terms.

3. Products and Orders

Product Information
We make every effort to ensure that the descriptions and images of our products are accurate, but we cannot guarantee that they will be error-free. Product colors, sizes, and other details may vary depending on your device or screen.

Pricing
All prices are listed in U.S. dollars unless otherwise specified. Prices may change without notice, and any applicable taxes or shipping charges will be added during checkout.

Order Acceptance
When you place an order through our Website, it does not guarantee acceptance of the order. We reserve the right to accept or refuse your order for any reason, including but not limited to product availability, errors in product information or pricing, and issues with payment processing. In the event that an order is not accepted, we will notify you and issue a full refund if payment was already processed.

4. Payment and Billing

We accept payment through major credit cards, debit cards, and other methods as specified on the Website. By providing your payment information, you confirm that the payment details you provide are valid and accurate.

You agree to pay for all products and services ordered, including any applicable taxes, shipping, and handling fees. In the event that your payment is declined, we will not process your order until valid payment information is provided.

5. Shipping and Delivery

Please refer to our Shipping Policy for details regarding processing times, shipping methods, and shipping fees. We are not responsible for delays caused by external factors, including but not limited to customs, weather, or carrier delays.

Once an order has been shipped, we are not responsible for any lost or stolen items during transit. It is your responsibility to ensure the shipping address is correct and secure.

6. Returns and Refunds

Please refer to our Return Policy for details about our return, refund, and exchange procedures. Refunds are only issued under the conditions specified in the Return Policy. Digital products, custom products, and gift cards are non-refundable.

7. Intellectual Property

All content on the Website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of MOO NECTAR LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without express written permission from us.

8. User Accounts

To access certain features of our Website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you believe your account has been compromised or accessed without your authorization.

You are also responsible for all activities that occur under your account, whether or not authorized by you.

9. Limitation of Liability

To the maximum extent permitted by law, MOO NECTAR LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website, including but not limited to damages for loss of profits, goodwill, or data. This includes any errors or omissions on the Website or any interruption or discontinuance of the Website.

10. Indemnification

You agree to indemnify, defend, and hold harmless MOO NECTAR LLC, its employees, affiliates, directors, officers, agents, and licensors from any claim, liability, loss, damage, or expense (including attorneys’ fees) arising out of or related to your use of the Website, violation of these Terms, or infringement of any rights of a third party.

11. Privacy

Your use of our Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of information as described in our Privacy Policy.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the state of [Your State]. Any dispute arising out of or in connection with these Terms shall be resolved through binding arbitration in [Your Location], under the rules of the American Arbitration Association.

13. Termination

We reserve the right to suspend or terminate your access to the Website at any time, without notice, for any violation of these Terms and Conditions. Upon termination, all rights granted to you under these Terms will immediately cease.

14. Modifications to Terms

MOO NECTAR LLC reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the revised date will be updated accordingly. It is your responsibility to review these Terms periodically for any updates.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

MOO NECTAR LLC
Email: katie@summerstallowco.com
Phone: (404)903-2071

Privacy & Safety

PRIVACY & SAFETY

At Moo Nectar, we prioritize the privacy and safety of our customers. We are dedicated to ensuring that your personal information is handled with the utmost care and respect. Our privacy and safety policy outlines how we use, store, and protect your data. Whether it's the use of secure payment methods, data collection, or post-purchase communication, we are transparent about our practices.
Your trust is invaluable to us. We want you to feel confident and secure when engaging with our brand. Our straightforward language and detailed policy reflect our commitment to safeguarding your privacy and maintaining a trustworthy relationship with you.

Privacy Policy for MOO NECTAR LLC

Last updated: January 1, 2025

This Privacy Policy describes how MOO NECTAR LLC (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.summerstallowco.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You

When you interact with us, the information you submit directly may include:

  • Basic contact details (such as your name, address, phone number, email).

  • Order information (such as your name, billing address, shipping address, payment confirmation, email address, phone number).

  • Account information (such as your username, password, security questions).

  • Shopping information (such as items you view, add to your cart or wishlist).

  • Customer support information (such as the information you provide when contacting us, e.g., queries or issues).

Some features of our Services may require you to provide certain information about yourself. While you may elect not to provide this information, doing so could prevent you from using some features.

Information We Collect through Cookies and Tracking Technologies

We automatically collect certain information about your interaction with our Services ("Usage Data"). To do this, we use cookies, pixels, and similar technologies. Usage Data may include:

  • Device information (such as your device type and browser).

  • IP address.

  • Information about how you interact with the Site (such as pages you visit, products you view, and actions you take on the Site).

You can manage or disable cookies via your browser settings, though this may affect some features of the Site.

Information We Obtain from Third Parties

We may also obtain personal information about you from third parties, including:

  • Service providers (such as payment processors, shipping partners, and IT service providers) to fulfill orders and enhance the Services.

  • Advertising and marketing partners who help us better understand your interests and tailor our communications.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use the personal information we collect for a variety of purposes, including:

Providing Products and Services

We use your information to:

  • Process your orders, payments, and shipping.

  • Create, manage, and update your account.

  • Communicate with you regarding your orders, returns, exchanges, and account.

Marketing and Advertising

We may use your information to:

  • Send promotional emails, advertisements, and offers.

  • Show targeted ads on third-party sites.

  • Customize and personalize your experience on our Site.

Security and Fraud Prevention

We may use your information to:

  • Detect and prevent fraudulent, illegal, or malicious activity.

  • Maintain the security of the Site and your personal account.

Customer Communications

We may use your information to:

  • Respond to your inquiries and provide customer support.

  • Improve our Services and address any issues you may have with the Site.

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • Vendors or Service Providers: For IT support, payment processing, shipping, and marketing services.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets.

  • Legal Compliance: To comply with legal obligations, respond to subpoenas, or protect our rights and the rights of our users.

Cookies

We use cookies to improve your experience on the Site, remember preferences, and run analytics. For specific information about the cookies used on our Site, please refer to [Cookie Policy Link]. You can manage cookies through your browser settings, but disabling them may affect functionality.

Security and Retention of Your Information

We implement industry-standard security measures to protect your personal information. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information. These may include:

  • Right to Access: You can request access to the personal information we hold about you.

  • Right to Delete: You can request that we delete your personal information.

  • Right to Correct: You can request correction of any inaccurate information.

  • Opt-out of Marketing Communications: You can unsubscribe from promotional emails at any time.

To exercise your rights or if you have questions about your data, please contact us at katie@summerstallowco.com.

Third-Party Websites and Links

Our Site may contain links to third-party websites. Please review their privacy policies as we are not responsible for their practices.

Children’s Data

Our Services are not intended for children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us to request deletion.

International Users

If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Services, you consent to this transfer.

Contact Us

If you have any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us:

MOO NECTAR LLC
Email: katie@summerstallowco.com

PAYMENT METHODS



    Credit / Debit Cards


    PAYPAL


    Offline Payments

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